KYC Policy – Know Your Customer

At BassWin Casino, we are committed to protecting our players and ensuring a safe and legal gaming environment. Our Know Your Customer (KYC) policy is designed to prevent fraud, money laundering, and underage gambling.

Why We Need KYC

As a regulated operator under UK law, we are required to verify the identity, age, and source of funds of our players. This helps us:

• Ensure you are 18+ and legally allowed to gamble
• Prevent fraud and financial crimes
• Comply with anti-money laundering (AML) regulations
• Maintain a secure and transparent platform

What Documents We May Request

• Proof of Identity: Passport, Driver’s License, or National ID
• Proof of Address: Utility bill, bank statement (dated within the last 3 months)
• Proof of Payment: Screenshot or document showing card, e-wallet, or bank ownership

How We Store Your Data

All documents are stored securely using encrypted systems and are accessed only by authorized personnel. We respect your privacy and follow GDPR data protection standards.

When KYC Is Required

• Upon first withdrawal request
• If your account activity triggers a security review
• Random security checks as part of regulatory compliance

We aim to complete all verification checks within 24-48 hours. If additional information is needed, our team will contact you directly.

For questions or help with the KYC process, please contact our support team.