Privacy Policy
At BassWin Casino, we are committed to protecting your privacy and safeguarding your personal data in accordance with the UK General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. What Information We Collect
When you register, deposit, or interact with our services, we may collect the following types of data:
- Full name, date of birth, and contact details
- Account credentials (e.g., username, password)
- Financial and transactional data (e.g., deposits, withdrawals)
- IP address, device ID, and browser information
- Usage behavior, gaming history, and preferences
- Copies of identification and KYC documents
2. How We Use Your Data
Your personal data is used strictly for the following purposes:
- To verify your identity and age
- To process payments and withdrawals
- To comply with legal and regulatory obligations
- To personalize your user experience and offer tailored promotions
- To detect and prevent fraud, money laundering, and misuse
- To communicate with you regarding account activity, offers, and updates
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent — e.g., for marketing emails
- Performance of a contract — e.g., fulfilling your deposits and withdrawals
- Legal obligation — e.g., anti-money laundering laws
- Legitimate interest — e.g., fraud prevention, improving our services
4. How Long We Keep Your Data
We retain your information only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or regulatory obligations. Typically, your data is stored for a minimum of 5 years after your account is closed, as required by UK gambling laws.
5. Your Rights Under GDPR
You have the right to:
- Access the data we hold about you
- Correct inaccurate or incomplete data
- Request data erasure (in certain cases)
- Restrict or object to certain types of data processing
- Withdraw consent for marketing communications
- Data portability — receive your data in a readable format
To exercise these rights, contact us at [email protected].
6. How We Protect Your Data
Your security is our top priority. We use advanced encryption protocols (SSL), secure servers, strict access controls, and regular vulnerability scans to keep your personal data safe from unauthorized access, disclosure, or misuse.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. For full details, please read our Cookie Policy.
8. Sharing Your Information
We may share your data with:
- Trusted third-party service providers (e.g., payment processors, verification agencies)
- Regulatory or legal authorities upon lawful request
- Marketing and analytics partners (with your consent)
We never sell your personal information to third parties.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in legal, technical, or business developments. The most current version will always be available on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Address: BassWin Casino, 253 Online Gaming Lane, London, UK